Shipping Policy

A Legal Disclaimer

Important Notice: This Legal Disclaimer applies to all users of the Golfero website (www.golfero.club and any affiliated sites), products, services, and communications. By accessing, browsing, or using any part of our website, purchasing our products, or engaging with our brand in any way, you acknowledge and agree to be bound by this Disclaimer, as well as our Terms and Conditions, Privacy Policy, Return Policy, and Cookie Policy (collectively, the "Policies"). If you do not agree with any portion of this Disclaimer, you must immediately cease using our website and services.

No Warranties or Guarantees: Golfero provides its website, products, and services on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, Golfero disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or reliability. We make no representations or warranties that our website will be uninterrupted, error-free, secure, or free from viruses or other harmful components, or that our products will meet your specific requirements or expectations. Product images, colors, descriptions, and specifications are provided for illustrative purposes only and may vary due to lighting, display settings, manufacturing variations, or other factors.

Limitation of Liability: To the maximum extent permitted by applicable law, Golfero, its affiliates, officers, directors, employees, agents, suppliers, licensors, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, goodwill, use, or other intangible losses, arising from or related to:

Your use of or inability to use our website, products, or services;
Any unauthorized access to or use of our servers or data;
Any interruption or cessation of service;
Any bugs, viruses, trojans, or similar that may be transmitted;
Any errors or omissions in any content;
Any conduct of any third party; even if Golfero has been advised of the possibility of such damages. In no event shall our total liability to you for all claims exceed the greater of (a) the amount you paid for the specific product or service giving rise to the claim in the preceding twelve (12) months, or (b) $100 USD.

Third-Party Links and Content: Our website may contain links to third-party websites, advertisements, or content. These are provided for convenience only. We do not endorse, control, or assume responsibility for the accuracy, legality, or availability of any third-party sites or content. Your use of such third-party resources is at your own risk, and this Disclaimer does not apply to them.

Intellectual Property: All content on the Golfero website, including text, graphics, logos, images, product designs, videos, and software, is owned by Golfero or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, modification, or use of any content is strictly prohibited and may result in civil or criminal penalties.

User-Generated Content: If you submit reviews, comments, photos, videos, or other content to our website or social media channels, you grant Golfero an irrevocable, perpetual, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. You represent that you own or have all necessary rights to submit the content and that it does not infringe third-party rights.

Indemnification: You agree to indemnify, defend, and hold harmless Golfero and its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of our Services, violation of this Disclaimer or our Policies, or infringement of any third-party rights.

Governing Law and Jurisdiction: This Disclaimer is governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising from or related to this Disclaimer or your use of our Services shall be resolved exclusively in the state or federal courts located in Tarrant County, Texas. You consent to the personal jurisdiction of such courts.

Changes to Disclaimer: Golfero reserves the right to modify this Disclaimer at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services constitutes acceptance of any updated Disclaimer.

Not Legal or Professional Advice: The information on our website is for general informational purposes only and does not constitute legal, financial, tax, medical, or professional advice. Consult qualified professionals for advice specific to your situation.

This Legal Disclaimer was last updated on January 15, 2026.

Shipping Policy - The Basics

At Golfero, we work hard to deliver your premium golf hats quickly and reliably. This Shipping Policy outlines how we process orders, our shipping methods, rates, estimated delivery times, and important terms. By placing an order on www.golfero.club, you agree to these terms.

Order Processing Times Orders are usually processed within 1–3 business days (Monday through Friday, excluding U.S. federal holidays). Orders placed before 3:00 PM CST are typically processed the same day. Orders placed after that cutoff, on weekends, or on holidays are processed on the next business day. Processing times may be longer during busy periods such as holidays, major sales, or high demand. If we expect a delay, we will notify you by email. Custom or personalized hats may take additional time to process (this is noted on the relevant product pages).

Shipping Methods and Estimated Delivery Times We work with trusted carriers including USPS, UPS, and FedEx, depending on the order size, destination, and shipping speed you select. All delivery estimates are provided by the carrier and are not guaranteed. Actual delivery times can vary due to weather, carrier delays, customs processing, holidays, or other factors outside our control.

Standard Shipping: 3–7 business days after processing – Available to the continental United States – Most economical option with tracking included.
Expedited Shipping: 2–4 business days after processing – Available to the continental United States – Faster option with tracking included.
Priority or Overnight Shipping: 1–2 business days (or next business day in some areas) after processing – Available to select areas in the continental United States – Premium speed at a higher cost.
International Standard Shipping: 7–21 business days after processing – Available to select countries (check availability at checkout) – Customs, duties, taxes, and brokerage fees may apply and are the recipient’s responsibility.

We ship to U.S. P.O. Boxes using USPS only. Shipping to Alaska, Hawaii, Puerto Rico, and U.S. Territories uses Standard or Expedited options and may take 5–10 business days. For international orders, additional customs duties, taxes, VAT, brokerage fees, or import charges are the responsibility of the recipient and are not included in our shipping rates. We are not responsible for customs delays or packages seized by customs authorities.

Shipping Rates and Free Shipping Shipping rates are calculated at checkout based on the order’s weight, destination, and selected shipping method. We offer free standard shipping on all orders over $75 USD within the continental United States. For orders under $75 USD, standard shipping typically starts at $6–$10 USD (the exact amount is shown at checkout). Expedited and priority options cost more. International shipping rates vary by country and are displayed at checkout. Shipping fees are non-refundable, even on returned items, except in cases where the return is due to our error (see our Return Policy).

Tracking and Order Updates Once your order ships, we send a confirmation email containing your tracking number and a link to the carrier’s tracking page. You can also track your package through the order status page in your Golfero account. If you have questions about tracking or delivery, contact us at support@golfero.club with your order number.

Lost, Delayed, or Damaged Packages If a package is marked “delivered” but you have not received it, contact the carrier first using the tracking information, then reach out to us. For packages that appear lost (not marked delivered after the carrier’s estimated window plus 7 days), we will investigate with the carrier and may issue a refund or replacement at our discretion. If an item arrives damaged, inspect it upon receipt and report any damage within 7 days by emailing support@golfero.club with photos. We will guide you through our Return Policy for a replacement or refund (including return shipping if the damage is due to our error). We are not responsible for delays, losses, or issues caused by the carrier, incorrect shipping addresses you provide, or customs-related problems.

Address Changes and Order Cancellations Once an order has been processed, we cannot guarantee changes such as address updates. Contact us as soon as possible if you need to make a change, but success is not assured. Cancellations are only possible before processing begins.

Changes to This Shipping Policy We may update this policy at any time. Changes will be posted here with a new effective date. Your continued use of our website or placement of orders after any changes means you accept the updated policy.